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PRODUCTS

SERVICES

 

 Welcome
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Live Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

You will find the answers to security questions jand system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Work

Step 1: 
Click the button to proceed.
Step 2: 
You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: 
Your support representative will chat with you online to obtain the details of the problem.
Step 4: 
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: 
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Live representatives are online and standing by!
Name:
Company:
Phone #:
Description of Problem:
Please fill out the fields above and click the button to proceed.
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OnlineSupport
October 30, 2006
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