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Increasing Bad Debt

You are not able to follow up on collection issues in a timely manner or not following up at all. You are incurring increasing bad debt. Receivables are too high. You are missing deadlines and follow-ups. Uncertain when a new trial balance is printed, if all notes are transferred to the new report. You have a manual process to generate collection letters and emails for each customer. The activity is labor-intensive. Uncertain whether letters are processed manually for customers with past due accounts. It takes time. Emails are typically generated one at a time or in batches or groupings. Hard…

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