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Time and Cost to Support Business Units

Systems are not integrated? How much time do you spend writing interfaces between the systems? Do you ever have to write special reports to retrieve information from the different systems? How much time does that take? How often do you get special requests from sales, customer service or marketing? Are they satisfied with the time it takes you to deliver? It is time consuming to initially set up and modify applications? How flexible is the set up process? How often are there changes? Is it because of changes in the business structure? Policies? What are some of the changes? How…

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