Employees, customers, and partners not interconnected: It is difficult to integrate sources of information and processes across the operations

In the conference room are meeting: Clifford (CEO), Christian (CFO), Irene (IT Manager),
Simon (Sales Manager), Hanna (HR Manager)

The Agenda title:

Employees, customers, and partners not interconnected

Although it varies from company to company, you might want to examine the following:

  • Are you running several business management systems for separate business areas?
  • Which customization tools are available to your IT group today to modify the business management solution?
  • To what extent does your business management system integrate with the e-mail, word processing, and spreadsheet programs workers use?
  • How do you consolidate and disseminate reports from a variety of data sources?
  • Can you make maps and directions available to your service, sales, and delivery staff?
  • Do you know, and is it easy to find out, what your best- and worst-selling items are?
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