Author: admin

Customers are frustrated because of long lines and slow checkout times. Customer leave before checking out. Too many customers leave per day. The average sale is not enough. They are frustrated with the process to return items. Customers…

You need to manually re-enter data from other applications into your financials. It takes much time. There are errors. Unknown impact. It takes a lot of time to update the general ledger with journal entries/transactions. Unknown how you…

You need to manually track returns or amounts on credit through Excel and apply it when entering billing. That takes too much time. You apply them incorrectly sometimes. You have to track dates to post. You have to…

It is difficult getting customer information. Cannot get service history. You use multiple systems. They are not integrated. It takes time to get all the information. Problems are sometimes misdiagnosed. Unknown result. You manually schedule and track service…

Inability to meet customer demands. You frequently have blanket orders and stockouts. Often. You do not have the ability to substitute. Order Desk is taking orders for items that are not available. They cannot use the status of…

Lack ability to schedule appropriate resources. You do not hae isibility into all inentories. Unknown isibility into future assignments. Unknown numbers of skills appropriately matched to assignments. Inability to set goals and track progress towards goals. You do…

You are unable to see purchase details or summaries for vendors. You need to manually add each transaction and purchase. This takes too long. It is difficult to check the status of a purchase order, and your current…

Customers don’t always know the part number to order. This happens too often. You determine what they want to order ineffectively. It takes too long. Customers get frustrated. The order desk sometimes orders the wrong item. Customers get…

You are not able to see financial data from prior years. Unknown how you do it today. Files aren’t archived. It takes long. Unknown what happens if you can’t get the data. It is difficult to see cash…