You, or your accounting staff, have to understand the GL database and table structures in order to write accurate queries to build the reports. You cannot design/generate financial reports. You have to request reports from the IT department….

You often need to change your reporting model, such as reporting structures. You need to consolidate and/or eliminate according to different structures. It takes too much time and they are made incorrectly or not in a timely manner…

Customers are frustrated because of long lines and slow checkout times. Customer leave before checking out. Too many customers leave per day. The average sale is not enough. They are frustrated with the process to return items. Customers…

You need to manually re-enter data from other applications into your financials. It takes much time. There are errors. Unknown impact. It takes a lot of time to update the general ledger with journal entries/transactions. Unknown how you…

You need to manually track returns or amounts on credit through Excel and apply it when entering billing. That takes too much time. You apply them incorrectly sometimes. You have to track dates to post. You have to…

It is difficult getting customer information. Cannot get service history. You use multiple systems. They are not integrated. It takes time to get all the information. Problems are sometimes misdiagnosed. Unknown result. You manually schedule and track service…

Inability to meet customer demands. You frequently have blanket orders and stockouts. Often. You do not have the ability to substitute. Order Desk is taking orders for items that are not available. They cannot use the status of…

Lack ability to schedule appropriate resources. You do not hae isibility into all inentories. Unknown isibility into future assignments. Unknown numbers of skills appropriately matched to assignments. Inability to set goals and track progress towards goals. You do…

You are unable to see purchase details or summaries for vendors. You need to manually add each transaction and purchase. This takes too long. It is difficult to check the status of a purchase order, and your current…