- It is challenging to schedule the appropriate technician.
- It requires the service manager or dispatcher to know the skill level and experience of each technician.
- Uncertain to determine the best person.
- The wrong person has been sent out.
- They do get sent back.
- It has cost much.
- Much time has been wasted.
- Unknown time delayed in getting the problem resolved.
- It is difficult to manage spare parts and to know where they are located.
- They are often unaccounted for.
- Uncertain how to manage truck stock inventory.
- It is difficult to track parts, labor and expense detail.
- It is done manually.
- You have multiple systems to update.
- it takes much time.The information is not up to date.
- It is incorrect.
- The result has been uncertain.
- Information is scattered.
- You cannot get detailed information on costs.
- Uncertain technician utilization.
- Uncertain returns and repairs.
- Unknown impact.
- You have to manually track returns.
- Uncertain how you check to see if it is eligible to return to the original manufacturer.
- You have lost money in the past because you did not know it was eligible.
- You have provided repairs and returns that were not covered.
- You have lost much.
- The return is ever lost.
- Duplicated.
- It has cost you.
- It is difficult to track to see if certain items are consistently being returned.
- Or have been returned before.
- You find out after the fact when reports are run.
- You could have prevented problems.
- It is time consuming and costly to manage returns.
- Uncertain how many people you have managing returns.
- Uncertain time spent just answering questions about returns.
- It is difficult to maintain detailed costing at each depot station.
- You have to guess on the cost from labor, material and the parts used to repair them.
- You are far off.
