- Manufacturing failed to meet demand.
- Unknown orders per month missed their promised date.
- Your current system does not have the ability to calculate valid ship (capable to ship) dates at the time of order entry.
- How many times do you ask manufacturing to expedite orders.
- It is because an engineering change in the order delayed shipment.
- Cannot currently see what impact a change order will have in your scheduling.
- There are bottlenecks in your process.
- Shipping
- QC
- Lack of customer self service ability.
- Unknown methods your customers use to place orders.
- It is because you don’t have visibility to your customer’s demands (Supply Chain Visibility)
- It is because your customers are demanding you work with them in different ways.
- You have lost customers because you can’t meet their business requirements.
- There are customers you can’t sell to because of their requirements.
- Customer orders cause disruption on your processes.
- Unknown how many orders are custom.
- You have to work manually with an engineer to configure a custom order.
- Unknown how long before you can respond to the customer with price & potential ship date.
- You don’t have real-time visibility into your Actual vs. Forecast vs. Budget.
- Unknown information you require to make corrective decisions.
- This information is not easily available.
- Sales and Marketing efforts arent’ tied to manufacturing.
- Unknown kind of advance notice manufacturing gets.
- Unknown how you handle large orders on quotes.
- Manufacturing complains about spikes in orders due to marketing/sales campaigns.
- It happens often.
