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Increase Customer Retention by Outrunning Your Competition

Increase Customer Retention by Outrunning Your Competition

In today’s marketplace, many companies are competing for the same customers. Your customers today won’t remain yours tomorrow unless you are taking action consistently to retain them. Outrun Your Competition Customer retention is more than keeping your customer satisfied. Even when a customer is satisfied, you can lose them to a competitor who offers them a better price or an attractive discount. Customer retention involves taking action to outrun your competitors before they take away your customers. Customer Loyalty Programs Customer loyalty programs are one of the best ways of retaining customers. According to Wikipedia, “Loyalty programs are structured marketing…

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